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How can I cancel my GoodTherapy membership?
To suspend or cancel your membership, please email our customer support team at support@goodtherapy.org. You can reach us Monday through Friday, 8 a.m. to 4 p.m. Pacific (11 a.m. to 7 p.m. Eastern). If you're canceling your membership, please ...
How do I get more referrals from my GoodTherapy profile?
The best way to increase the number of referrals you receive from GoodTherapy is to optimize your profile to attract potential clients. GoodTherapy offers all members a complimentary profile review service. You can request this service by logging in ...
How can I get a receipt for my GoodTherapy membership fees?
For security reasons, we do not store members’ sensitive payment information anywhere on our website at this time. If you would like a receipt for payment(s) to GoodTherapy, please email or call our support team Monday through Friday from 8 a.m. to 4 ...
How can I tell if a therapist accepts my insurance?
Mental health professionals listed in GoodTherapy's online therapist directory have the option of indicating which insurance plans they accept on their GoodTherapy profile. If they do choose to share this information on their profile, it will be ...
How do I update my payment information with GoodTherapy?
Log in to your GoodTherapy account. Click "Update Payment Info" in the "Your Membership" section at the left. Enter your new payment card information. Please note: This will not initiate a new transaction but will simply replace the information ...